Dear Local Puppy Owner,
Your puppy’s first grooming experiences can influence how they respond to grooming for the rest of their life.
A puppy does not automatically understand the sound of a dryer, the feeling of water, a brush moving through the coat, someone handling their paws or the experience of standing safely for professional care.
Those things have to be introduced.
When that introduction is calm, patient and appropriate for the individual puppy, grooming can become a normal part of life instead of something frightening or overwhelming.
That is why Tailwag Soin&Grooming created Puppy Start.
The First Appointment Is About More Than Appearance
Of course, we want your puppy to leave clean, brushed and looking wonderful.
But the larger goal is to begin building trust and comfort with the grooming process.
Puppy Start provides a calm, one-on-one introduction to:
• Bathing with an appropriate professional shampoo
• Controlled drying introduced at your puppy’s pace
• Brushing and coat handling
• Ear cleaning
• Paw handling and nail care
• Gentle professional handling
• A personalized recommendation for maintaining your puppy’s coat at home
The exact appointment is adjusted according to your puppy’s age, coat, condition and temperament. We do not force a young puppy through more than they can safely and reasonably manage during their first visit.
Why Start Before Six Months?
Waiting until a puppy is heavily overgrown, tangled or matted can make the first grooming appointment unnecessarily difficult.
Starting early helps your puppy become familiar with:
• Being handled around the face, ears and paws
• Standing safely on a grooming table
• The sounds and sensations of professional equipment
• Regular brushing and coat maintenance
• Returning to the same groomer and salon environment
This early foundation can make future appointments calmer, safer and more predictable for your puppy.
It also gives you practical guidance before coat problems become serious.
A Different Kind of Grooming Experience
Tailwag Soin&Grooming is a one-on-one, appointment-only salon in Côte-Saint-Luc.
Your puppy is not being processed through a crowded, assembly-line environment.
The appointment is reserved specifically for your puppy, allowing the work and handling to be adjusted as needed.
We focus on coat preservation, safe handling and the long-term grooming relationship.
Every coat has a purpose—and learning how to care for that coat should begin early.
Puppy Start Pricing
Small Puppy — 0–15 lb
$69
Medium Puppy — 16–30 lb
$89
Large Puppy — 31–50 lb
$99
A $50 deposit is required when booking and is applied toward the appointment total.
Puppy Start is available for puppies six months of age or younger and is limited to one introductory Puppy Start appointment per puppy.
For puppies over 50 lb or puppies with extensive tangling or matting, please contact Tailwag before booking so the coat and appointment requirements can be assessed.
Tailwag’s 100% First-Visit Satisfaction Guarantee
We want you to feel confident choosing Tailwag for your puppy’s first grooming experience.
If you are not satisfied with your puppy’s completed first Puppy Start appointment, notify us at pickup or within 24 hours.
We will make it right through a complimentary adjustment when safe and appropriate for your
puppy—or refund 100% of the Puppy Start service charge.
FREE BREED-SPECIFIC PUPPY COAT CARE GUIDE — A $19 VALUE
Every Puppy Start appointment includes a practical coat-care guide selected for your puppy’s breed and coat type, at no additional charge.
The guide is yours to keep—even if you use our 100% First-Visit Satisfaction Guarantee and receive a full service refund.
Ready to Give Your Puppy a Positive Start?
Puppies grow quickly, and early grooming habits are much easier to build before the coat becomes overgrown or difficult to maintain.
Reserve your puppy’s one-on-one Puppy Start appointment at Tailwag Soin&Grooming in Côte-Saint-Luc.
Serving puppy owners in Côte-Saint-Luc, NDG, Montréal-Ouest and nearby communities.
P.S. Puppy Start is available only for puppies six months of age or younger.
Appointments are limited because each puppy receives one-on-one handling.
If you see a suitable appointment time, reserve it while it is available.
A $50 deposit is applied toward the appointment total.